Jabulane Tshabalala

Jabulane Tshabalala is an experienced professional with a background in indexing and document management. Currently serving as an Indexing Specialist at Sanlam since September 2019, Jabulane oversees the verification and accurate indexing of documents, manages workflows, and addresses customer complaints related to scanning and indexing, while ensuring compliance with service level agreements. Previously, Jabulane held the position of Indexing Administrator at Sanlam, where responsibilities included organizing records and facilitating operational efficiency. Jabulane also has experience as an Assistant Dispatch Clerk at CredoBooks early in 2019. Educational qualifications include an IIE Diploma in Business Management from IIE Rosebank College and a FETC in Long-Term Insurance from INSETA.