Santa Clara County Housing Authority
Erika Ameca is a dedicated professional with extensive experience in housing programs and customer service. Currently serving as a Housing Programs Specialist at the Santa Clara County Housing Authority since March 2021, Erika has played a crucial role in assisting clients with housing necessities and maintaining accurate client documentation. Previously, as a Resident Coordinator at Housing Choices from December 2016 to March 2021, Erika managed over 45 clients and provided essential living resources. Erika's experience also includes positions as a Retail Merchandiser at Macy's, where effective relationship-building and customer satisfaction were prioritized, and as a Cashier Customer Service representative at Pure Health, ensuring operational efficiency. Erika holds a Bachelor's Degree in Human Resources Management from San Jose State University and an Associate's Degree in Liberal Arts from De Anza College.