Nicole Bell, MBA in Healthcare Management, has extensive experience in healthcare program management, currently serving as the Community Supports Program Manager at Santa Clara Family Health Plan since May 2014. In this role, Nicole oversees the implementation of fourteen Community Supports programs, ensuring compliance with regulatory standards and collaborating with various stakeholders. Previous positions include overseeing Home and Community Based Services programs and serving as a Personal Care Coordinator, where Nicole focused on member satisfaction and resource utilization. Nicole's earlier experience includes roles at CRC Health Group, EE's Residential Group Homes, and Starbucks Coffee, highlighting strong leadership and customer service skills. Educated at Western Governors University and San Jose State University, Nicole possesses a solid academic foundation in healthcare management and psychology.
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