Carlos L. has a diverse background in customer service and account management, with experience spanning over a decade in various industries. At Web.com, Carlos served as an Account Manager for Renovations Experts from November 2017 to July 2019, focusing on generating revenue through customer interactions. Prior to that, Carlos worked as an HRM Customer Service & Problem Resolution Representative for Abbvie at Northgate Arinso, where responsibilities included employee lifecycle administration within the Workday system. Additionally, Carlos has held customer service roles at Ordertaking.com and Convergys, assisting a range of clients in insurance, medical, and financial sectors. Carlos also contributed as a Language Interpreter/Translator for ACT America’s Center for Translations, Inc., specializing in Spanish and Portuguese. Educationally, Carlos holds a diploma in Mainframe Computer Operations from Computer Learning Center in Springfield, VA.
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