Liridona M Maloku

Liridona M Maloku is an accomplished banking professional with extensive experience in customer service management. Currently serving as the USA Manager of Customer Service at Santander Bank, N.A. since January 2014, Liridona led a De Novo branch to achieve the #1 ranking in 2017, securing a Top Performer’s trip to the Bahamas, while exceeding various goals such as 200% household acquisition and 800% consumer lending. Prior to this role, Liridona worked at Bank of America from September 2003 to December 2013 in multiple retail banking positions, providing exceptional customer service and promoting a wide range of banking products. Liridona earned a Bachelor of Science in Management from Central Connecticut State University between 2005 and 2009.