Janjan Chen

JanJan Chen currently serves as the Senior Director and Head of Infrastructure at Santander Consumer USA, leading a comprehensive infrastructure organization that encompasses various critical functions such as Engineering and Delivery, Incident Management, and Application Support. With significant experience in application support and infrastructure operations, JanJan has effectively implemented strategies to reduce incidents and enhance talent development within teams. Prior to this role, JanJan held the position of AVP in Systems Engineering at Wells Fargo, managing teams and overseeing major infrastructure projects. JanJan began a career in technology as a Systems Administrator at Johns Hopkins University School of Education and holds a Bachelor's degree in Finance from Washington University in St. Louis.