Santander Consumer USA
Ray Gill currently serves as the Chief Of Staff to the CEO at Santander Consumer USA, where responsibilities include overseeing an innovative program focused on responsible banking. Prior to this role, Ray held various positions at Santander, including Director of Business Practices and Service Excellence, and Manager of Complaint Reporting & Root Cause Analysis, effectively identifying risk indicators and enhancing the customer journey. Additionally, Ray is a Board Member at Readers 2 Leaders, an organization dedicated to improving literacy among children in Dallas. Previous experience includes serving as a Financial Crime Senior Associate at Deloitte, focusing on global Anti-Money Laundering projects, and contributing to risk transformation initiatives at NatWest. Ray holds an MSc in Marketing and Management from Loughborough University and a BA in Criminology from the University of Leicester.
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