Eden Carvalho

Eden Carvalho is a seasoned professional with extensive experience in operations management across various industries in Brazil and Latin America. Currently serving as Diretor de operações at Santillana since April 2016, Eden previously held the same title at Grupo SM, where responsibilities included strategic planning and process optimization. Eden's background includes significant roles at Pearson plc as Regional Production & Operations Director for Latin America and Operations Director, and a sales management position at Worldcolor Recife. Eden started the career as Gerente de Operações at Editora Abril SA, focusing on enhancing operational efficiency in call center operations. Academically, Eden holds a Master of Science in Logistics from the Universidade de São Paulo and a specialization in Administration from FGV.