Isabel Casinos has over 15 years of experience in customer-facing roles, having successfully helped customers at various companies, including SAP. They started their career as a shop assistant at Austria36, ZAPA, and Yacare from 2008 to 2012, moving on to Intimissimi and Massimo Dutti where they specialized in personalized customer service and product training. In their recent roles at SAP, Isabel served as a Customer Success Manager and then as a Senior Customer Success Partner, focusing on account management and enhancing customer relationships. Isabel obtained a degree in Public Works Engineering from Universitat Politècnica de València, completing their studies in 2016.
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