Kevin Scanlon is a customer-focused global executive currently serving as the VP and Head of Global Customer References & Advocacy at SAP. Previously, they held various leadership roles at Dell, including Sr. Director of Global Customer Experience, where they drove operational engagement and quality improvement. Kevin also served as Vice President of Global Professional Services & Support at Ultimus and was involved in customer success at ChannelAdvisor. Their extensive background includes strategic roles at EMC and EY Global Consulting Services, where they enhanced customer relationships and drove operational efficiency. Kevin began their career at Coopers & Lybrand, advising Fortune 1000 clients on business performance improvement.
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