Lena Birke is currently the Head of Customer Advisory for Services Industry at SAP, where they drive customer success in the public and energy sectors. Previously, they held several roles at IBM from 2013 to 2017, including IBM Solution Sales Representative for Analytics and Software Client Leader. Lena earned a Bachelor of Science in Business Informatics from VWA Stuttgart, completing their degree in 2009. In their current position at SAP, they also serve as the Head of Business Technology Platform Customer Success Partner and Solution Sales Expert for Platform & Technologies.
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