Pankaj Singh

Pankaj Singh is an accomplished SAP Architect with over 19 years of global experience driving business transformation through scalable architectures and digital innovation. They have held significant roles at companies such as Tata Technologies Limited, where they served as a Consultant and Team Lead, and at SAP, where they progressed to the position of Business Processes Senior Consultant, managing large CX projects and bids. Currently, Pankaj is an Architect for the Customer Experience in the airline industry at SAP, focusing on omni-channel passenger-centric transformations and the transition to Order & Offer Management. Pankaj holds a Bachelor of Science from Ewing Christian College, a Master of Computer Applications from Rani Durgavati University, and completed an Executive General Management Programme at the Indian Institute of Management Bangalore.