Todd Crandall

Todd Crandall has held senior leadership roles at SAP from January 2016 to April 2025, including SVP, Americas Head of Customer Services and Delivery, where responsibilities included leading service delivery and advisory teams. Prior roles at SAP encompassed SVP positions in North America for Customer Services & Delivery and Digital Business Services, focusing on service implementations and engagement. Additionally, Todd served as a Board Director at Vertex Business Services from January 2020 to January 2024 and was a Professional Services Advisory Board Member at the Technology Services Industry Association from January 2016 to January 2020, influencing key research initiatives. Earlier in the career, Todd was Executive Vice President at HCL Technologies, leading global vertical services and achieving notable P&L enhancements. Todd holds a BS in Business Management from Brigham Young University Marriott School of Business.