Vanessa Silva has an extensive background in customer engagement and support within the technology sector. They served as the Assistant of the Board of Directors and General Manager at Unimed Vale do Sinos from 2000 to 2003, and later held various roles at SAP Labs Latin America, including Partner Service Advisor and Client Delivery Manager. Currently, Vanessa is a Digital Customer Engagement Manager at SAP, focusing on the delivery of cloud services for SAP S/4HANA. Vanessa holds a Bilingual Executive Secretariat degree and a Master of Business Administration in Project Management.
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