Yair Arad

Yair Arad currently serves as the Global IT Service Desk Manager at Sapiens, leading a 24x7 IT support team across multiple regions. Prior experience includes roles such as Manager at a confidential company, Global Service Desk Team Lead at Radware, and multiple positions at ONE Technologies, where responsibilities encompassed overseeing IT service desk operations for Teva Pharmaceuticals across various regions. Yair has extensive expertise in managing support teams, ensuring service quality, and implementing training programs. Previous roles also include IT Help Desk Management at CBC Group (Coca Cola Israel), technical support sales, and security supervision at i24news and HOT. Yair served in the Navy during the Israel Defense Forces from 1994 to 1997.