Lauren Paprocki

Lauren Paprocki is an experienced professional in IT service management and operations, currently serving as the Global IT Service Desk Manager at CarGurus since April 2024. Prior to this role, Lauren spent nearly nine years at Wayfair, progressing through various senior management positions in software asset management and IT onboarding. Lauren's earlier career includes significant retail management experience at Puma, where contributions led to major reductions in shrinkage, and Dots, where performance resulted in notable corporate recognition. Lauren's career began with roles in accounts receivable at ExamWorks and as a sales intern at Andin International. Lauren holds a Bachelor of Science in Textile, Design and Marketing from the University of North Carolina at Greensboro.