Titta Paananen is an experienced professional in customer service and operations management, currently serving as Service Director at SATO since November 2018, overseeing the customer experience in the housing office and guiding the sales team. Previously, Titta held various roles at SATO Oyj, including Sales Support Manager, where responsibilities included leading a sales assistant team and developing customer service processes. Prior to joining SATO, Titta served as Service Manager at Technopolis Oyj, managing a significant budget and operational functions, and held roles in service coordination and customer service. Titta began the career at Libella Oy, providing front desk customer service. Titta holds a Bachelor of Hospitality Management from Laurea University of Applied Sciences, completed in 2006.