Mo Francis

Mo Francis has a diverse work experience spanning multiple industries. They started their career at Maritz in 2006 as a Transcription/Translation Supervisor, where they managed a team and ensured deadlines were met for clients such as Bank of America and American Express. In 2013, Mo joined Lyft as a Mentor, providing rides and maintaining a high rating. They then moved on to Saucey in 2014, where they held various roles including Courier Success Expert, Operations Dispatcher, and Customer Success Specialist. Mo was responsible for supervising drivers and vendors, managing customer support, and creating efficient delivery routes. They also worked as a Customer Success Lead, where they improved response times and prevented fraud. Mo ultimately became a Project Coordinator and later a Project Manager at Saucey.

Mo Francis began their education in 2009 at Los Angeles City College, where they studied liberal arts and sciences. They completed their studies at Los Angeles City College in 2012. Following this, Mo Francis enrolled at California State University, Northridge and pursued a Bachelor of Arts degree in Liberal Arts and Sciences/Liberal Studies from 2012 to 2016. In 2016, they attended Harvard Business School for a Business Core Credential, focusing on Business Administration and Management, General.