Nicolas Bailly

Head Of Global Operations Center | Monitoring | Observability | Helpdesk | Noc | Project at Groupe Savencia

Nicolas Bailly began their work experience in 2004 at Essilor, where they served as an Office Network Correspondent at the head office. Nicolas then moved on to Colibri Solutions in 2006 as a Network & Telecom Deployment Project Manager. In 2007, they joined Mondial Assistance France SAS as an IS and Telecom Technician before being promoted to User Support Manager in the IS department. In 2016, Nicolas started working at SAVENCIA, where they held various managerial roles. Nicolas first served as an Authorizations Administrator before becoming the End-users Support Manager, responsible for the Helpdesk and Authorization Management teams. Nicolas'smost recent role at SAVENCIA was as the Head of the Global Operations Center, overseeing monitoring, observability, and helpdesk operations.

Nicolas Bailly has a Bachelor's degree in Network and Telecommunication from IUT Vélizy, which they obtained from 2004 to 2005. Nicolas also holds an Advanced Technician's Certificate in IT Management with a specialization in Networks and Telecom from Lycée Léonard de Vinci de Melun, acquired from 2002 to 2004. In terms of additional certifications, they have obtained the TOEIC - GOLD certification with a score of 895 out of 990 from ETS, though the specific month of certification is not provided. Moreover, they have received ITIL v3 training and Fundamental management training from CEGOS in 2013.

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