Adam Pace

Adam Pace is an experienced technical support professional with a strong background in endpoint protection and cybersecurity solutions. Currently serving as an Engineer in Support Operations at Saviynt since April 2021, Adam previously held the position of Strategic Support Engineer at Broadcom Inc. from November 2019 to April 2021. Adam's extensive tenure at Symantec from February 2005 to November 2019 included roles such as Sr. Principal Technical Support Engineer, where Adam provided second-tier support for Symantec Endpoint Protection across multiple platforms and facilitated detailed data analysis to address product issues. Other roles at Symantec involved escalating customer cases, assisting lower-tier support, and providing technical support for enterprise customers, focusing on various security solutions. Adam's expertise encompasses support for a wide range of operating environments including Windows, Linux, MacOS, iOS, and Android.