Fabrizio Gressani

Fabrizio Gressani's work experience includes various roles in customer success, renewals management, sales support, and customer care. Fabrizio currently works as a Customer Success Manager at Saviynt. Before that, they worked at Micro Focus as a Director for EMEA Renewals, leading a team and managing customer relationships in various industries. Fabrizio also held the role of Renewals Manager - International, where they led a geographically dispersed team and ensured customer satisfaction throughout the renewal process. Additionally, Fabrizio worked as a Renewals Representative, handling objections, upselling opportunities, and exceeding sales targets for Borland testing products. Prior to Micro Focus, they worked at Attachmate as a Sales Support Analyst, overseeing order processes and providing customer service, and at Hewlett-Packard as a Customer Care Representative, delivering support to customers within the Software Licensing department. Earlier in their career, Fabrizio worked at Inmobiliarias Unicasa as an Account Executive, interacting with clients and negotiating property sales, at American Power Conversion as a Customer Care Representative, and at Scuola 2f as a Sales Executive, managing a call center and achieving high sales performance.

Fabrizio Gressani attended the Università degli Studi di Trieste from 1992 to 1999, where they obtained a degree in Scienze Politiche with a focus on Indirizzo economico. Prior to that, they attended the Liceo Scientifico, though the specific dates and degree information are not provided. In addition to their formal education, Fabrizio Gressani has obtained a certification in Customer Success Management Fundamentals from LinkedIn in October 2021.