Sanjeev Kumar

Sanjeev Kumar has a diverse work experience in the field of operations management and engineering. Sanjeev is currently working at Saviynt as the Director of Cloud Services Operations and Engineering, a role they have held since November 2022. Before that, they served as the Senior Operations Manager at the same company from November 2020 to November 2022, where they supervised and mentored the IAM operations team and provided support to customers in the APAC region.

Prior to joining Saviynt, Sanjeev worked at Servion Global Solutions as an Operations Manager from September 2015 to February 2019. In this role, they managed a team of engineers and was responsible for incident resolution, software release management, and contact center MACD work.

Earlier in their career, Sanjeev worked as an Engineer Support at VeriKraft from December 2012 to September 2015. Sanjeev also worked as a Linux system administrator at NetSmartz Infortech from September 2012 to December 2012 and as a Technical Support Executive at Pugmarks Interweb Private Limited from January 2010 to September 2012.

Sanjeev Kumar completed their 10+2 education at DAV Public School from 2002 to 2004, with a focus on Non-Medical subjects. Sanjeev then went on to pursue a B.tech degree in Electronics and Communication from Punjab Technical University, where they studied from 2004 to 2008.

In addition to their formal education, Sanjeev has obtained several certifications to enhance their professional skills. Sanjeev completed the "Leading Self" certification from Saviynt in August 2022. In October 2021, they obtained the "Customer Service Mastery: Delight Every Customer" certification from LinkedIn, along with the "Improving Your Leadership Communications" certification from the same institution in August 2021. Sanjeev has also acquired certifications in Avaya IPOCC engineering, ITIL Intermediate-SO®, and ITIL V3 Foundation, although the specific dates of obtaining these certifications are not mentioned.