Abby White Hagerty

Associate Customer Success Manager at Savvas Learning

Abby White Hagerty has a diverse work experience spanning multiple industries and roles. Abby currently works as an Associate Customer Success Manager at Savvas Learning Company, starting in March 2023. Prior to this, they served as an Adult Education Administrator at Beth Emet the Free Synagogue from September 2022 to March 2023. Before that, they worked as a Market Research Associate at CBWhite from August 2022 to March 2023.

Abby's earlier professional experience includes working as an Elementary Educator at Chicago Public Schools from August 2017 to June 2022. Abby also worked at the Egan Office for Urban Education and Community Partnerships at DePaul University from August 2015 to June 2017, holding roles as a Program Coordinator and Site Coordinator in the School Partnerships Program. Additionally, they gained experience as an Event Production Associate at Hoopla Communications from August 2012 to August 2015.

Abby started their career as an Office Assistant at the Michigan Community Scholars Program from January 2012 to May 2012. Abby also served as the Education and Training Co-Chair for the University of Michigan Alternative Spring Break, where they planned and delivered training sessions and oversaw service learning trips from April 2010 to April 2012. In 2011, they interned at ALERT Sansthan.

Overall, Abby White Hagerty has developed a strong skill set in various fields, including customer success, education administration, market research, elementary education, program coordination, event production, and office management.

Abby White Hagerty's education history includes a Bachelor of Arts (BA) degree in Public Policy from the University of Michigan, which they obtained from 2008 to 2012. Abby also completed a Master of Education (MEd) degree in Elementary Education and Teaching at DePaul University from 2015 to 2017. Prior to their higher education, Abby attended Evanston Township High School (ETHS) from 2004 to 2008, although the specific degree and field of study are not mentioned for this period.

In terms of additional certifications, Abby has obtained various qualifications. Abby completed the "Customer Success Foundations (SaaS)" course at Aspireship in January 2023. Furthermore, Abby obtained several certifications from LinkedIn, including "Become an L&D Professional," "Creating Inclusive Learning Experiences," "Creating a Culture of Learning," "Data-Driven Learning Design," "Motivating Your Team to Learn," "Practical Success Metrics in Your Training Program," "Articulate Storyline Essential Training," "Elearning Essentials: SCORM and Tin Can API," "Foundations of Learning Management Systems (LMS)," "Organizational Learning and Development," "Setting and Managing Realistic Expectations for Your L&D Program," "The Future of Workplace Learning," and "What You Need to Know to Get Started with Your Training Program." These certifications were obtained between July and October 2022.

Overall, Abby White Hagerty has a solid educational background in public policy and elementary education. Additionally, they have pursued various certifications to enhance their professional skills in the field of learning and development.

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Timeline

  • Associate Customer Success Manager

    March, 2023 - present