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Sara Harper

Senior Customer Success Manager at Savvas Learning

Sara Harper has a diverse work experience spanning multiple roles and industries. Sara worked at Savvas Learning Company as a Senior Customer Success Manager, where they managed large projects and processes, provided coaching and delegation to team members, and executed engagement strategies with customers. Prior to that, they served as a Senior Software Product Manager, collaborating with internal stakeholders and customers to define and prioritize platform product requirements. Sara also worked as a Senior Solutions Architect on the Sales Technology Solutions Team at Savvas Learning Company, responsible for working with current and potential customers to define integration solutions.

Before their time at Savvas Learning Company, Sara worked at the West Virginia Board of Education (WVBOE), Office of Educational Performance Audits as a Data Coordinator/Programmer. In this role, they created a data system from scratch, managed various projects, and provided data analysis and reports for educational auditing. Sara also had a similar role at the West Virginia Department of Education (WVDE), Office of Data Management & Analysis, Charleston, where they gathered data and produced reports on graduation, dropout, and attendance rates.

Sara's work experience also includes a role as a Project Manager/Programmer Analyst at Wells Fargo Third Party Administrator, where they gained experience in project management and was responsible for managing all phases of projects.

Overall, Sara has demonstrated expertise in project management, data analysis, product management, customer success, and integration solutions throughout their career.

Sara Harper's education history includes a variety of programs and degrees. In 1996, they started their undergraduate studies at Glenville State University and completed a Bachelor of Science (BS) degree in Information Technology in 2000. Sara then pursued further education at Mountain State University, where they obtained a Master's degree in Strategic Leadership from 2006 to 2008. In 2015, Sara attended Marshall University for a year to participate in the CIO program, focusing on information technology. Sara expanded their knowledge in 2016 by enrolling in LearnSmart for a program in Project Management, which is ongoing.

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Timeline

  • Senior Customer Success Manager

    April, 2022 - present

  • Senior Software Product Manager Supplemental And Interventions

    April, 2021

  • Senior Solutions Architect Sales Technology Solutions Team

    April, 2017