Stephanie Roberts

Stephanie Roberts, PMP has a diverse work experience in various roles and companies. Stephanie started their career as an Information Management Systems Coordinator at Titusville Area School District, where they provided technical support and led a project for the implementation of a student information system. Stephanie then worked as a Contractor and SIS Implementation Project Manager at Highmark Companies/Pearson School Systems, where they managed multiple projects simultaneously and ensured customer satisfaction. Stephanie also worked as an IT Training Specialist/Project Manager at Independent Physician Services, where they provided training and managed projects. Stephanie then joined Highmark Companies/PowerSchool as a Technical Support Specialist, providing application support to customers. Stephanie later joined Pearson, where they worked as a Project Manager and Customer Success Manager, ensuring successful project delivery and customer satisfaction. Currently, they are working as a Customer Success Manager at Savvas Learning Company. Throughout their career, Stephanie has demonstrated strong leadership, troubleshooting, and analytical skills.

Stephanie Roberts, PMP began their education journey in 1993 at Indiana University of Pennsylvania. Stephanie pursued a Bachelor of Science (B.S.) degree in Fashion Merchandising with a Business Concentration. Stephanie successfully completed their studies in this field in 1995.

In addition to their formal education, Stephanie Roberts has also obtained various certifications to enhance their professional qualifications. In August 2014, they achieved the Project Management Professional (PMP) certification from the Project Management Institute. This certification demonstrates their expertise in project management.

Further expanding their skill set, Stephanie obtained the Certified Customer Success Manager certification from Customer Success University in August 2017. This certification validates their proficiency in customer success management.

Additionally, Stephanie Roberts has recently acquired the Onboarding and Adoption Best Practices for Customer Success Management certification from LinkedIn in January 2022. This certification highlights their knowledge and skills in implementing effective onboarding and adoption strategies for customer success management.

Overall, Stephanie Roberts has a well-rounded educational background and a track record of continuously enhancing their professional qualifications through certifications.