Charlie Zettergren

Charlie Zettergren has extensive experience in customer service and financial services, currently working as a Bolånespecialist at SBAB Bank AB since March 2020, focusing on mortgage handling. Prior to this role, Charlie served as a Workforce Manager at AMF Pension for five years, where responsibilities included team leadership and training for customer service staff. Additional roles at AMF Pension included positions as Team Leader and Training Manager, highlighting a commitment to employee development. Earlier career experience includes customer service positions at mySafety Försäkringar AB and Transcom, with a brief role as a sales coach in 2014. Academic qualifications were pursued at Karlstad University from 2010 to 2011.