Jorge Silva

Jorge Silva has a diverse work experience in various roles and responsibilities. Jorge began their career in 2015 as a Trainee and later worked as an Assistant Commercial at CGD. Jorge then joined adidas in 2016 and held several roles, including Senior Accountant, Team Lead Accounting, and Manager O2C Customer Lifecycle. At adidas, they were involved in hiring and managing customer service teams, participating in process transition and centralization, and ensuring team performance and SLA compliance. In 2023, Jorge joined SBM Offshore as the Help & Support Center Lead, where they focus on developing and delivering a service delivery/operations model for HR, Finance, and Business Services. Jorge is responsible for building and coaching a new multidisciplinary team and implementing continuous improvement initiatives.

Jorge Silva's education history includes a Curso Especialização Mestrado em Economia (Specialization Master's Degree in Economics) from Universidade de Aveiro, which they completed from 2012 to 2014. Prior to that, they participated in the Programa Erasmus (Erasmus Program) at Universidad de Granada in 2011-2012. Jorge also obtained a Licenciatura (Bachelor's Degree) in Economics from Universidade de Aveiro, completed from 2008 to 2012. In addition to their degrees, Jorge has acquired various certifications, including Lean Six Sigma Foundations in 2019, and multiple certifications related to supply chain, operations, logistics, and agile methodologies from LinkedIn, obtained in 2021 and 2022.