Jennifer Arnal is a seasoned professional in customer service and operational management, currently serving as Senior Manager of Customer Service at SCA Pharma, responsible for overseeing customer onboarding, order management, and ensuring customer satisfaction. With previous experience as Director II at Elevance Health and Director at Aetna, Jennifer has managed large teams and developed effective grievance and appeal programs. Earlier roles at Highmark Inc. as a Supervisor focused on customer service quality and team recruitment. Jennifer is pursuing a Bachelor of Arts in Organizational Leadership from Colorado State University Global.
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SCA Pharma
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Enhanced Healthcare Partners is focused on partnering with companies exclusively in the healthcare sector, working hand in hand with company leadership to drive intelligent strategy, build great teams, and develop lasting operational infrastructure. Success in healthcare starts with the people, from managers to providers, and Enhanced investmentprocesses build alignment across the organization, fostering a patient-centric, growth-oriented culture. As seasoned experts with over 100 years of combined healthcare experience and exited investments in over 20 subsectors across the healthcare industry, the Enhanced team is focused on helping growing companies achieve their next significant milestone and beyond.