Jennifer Arnal

Jennifer Arnal is a seasoned professional in customer service and operational management, currently serving as Senior Manager of Customer Service at SCA Pharma, responsible for overseeing customer onboarding, order management, and ensuring customer satisfaction. With previous experience as Director II at Elevance Health and Director at Aetna, Jennifer has managed large teams and developed effective grievance and appeal programs. Earlier roles at Highmark Inc. as a Supervisor focused on customer service quality and team recruitment. Jennifer is pursuing a Bachelor of Arts in Organizational Leadership from Colorado State University Global.