Francis Patience

Francis Patience is an experienced professional in machine learning data operations and content development, currently holding the position of ML Data Operations Manager - Trust and Safety Red Team at Scale AI. In this role, Francis manages a team of Red Team specialists and Operations Assistants, focusing on serving Fortune 500 companies and reimagining workflows. Previous experience includes leading a large team of Writing Generalists at Scale AI and creating bilingual training materials as a Writer and Curriculum Developer at Mockingbird Education. Francis also has a background in content writing for multiple organizations and served as Chief Commercial Officer at Ekko Outreach LLC, where a successful social diffusion strategy was developed. Francis holds a Bachelor of Arts degree in English Language and Literature from The University of Texas at Dallas.