Claus Meggers

Claus Meggers has a diverse work experience spanning several companies and roles. Most recently, Claus worked at ScaleHub as the Head of Global Customer Success, where they played a key role in ensuring customer satisfaction and success. Prior to that, Claus served as a Senior Customer Success Manager at ScaleHub, where they contributed to improving the company's OCR technology.

Before joining ScaleHub, Claus worked at ABBYY as a Senior Solution Manager, where they focused on improving customer onboarding and engagement. Claus worked closely with sales and customer success teams to ensure a smooth transition for new customers.

Prior to ABBYY, Claus held the position of Manager Sales Engineering BPO at Kofax, where they provided technical and process consultancy to large enterprises and BPO companies in Europe. Claus also acted as the engagement manager on complex BPO opportunities, ensuring project delivery and optimizing the client experience.

In their earlier career, Claus worked at ReadSoft and foxray AG in various sales engineering and account management roles. At ReadSoft, they served as the Director of Sales Engineering Multichannel Process Automation, responsible for technical enablement and integration of ReadSoft products. At foxray AG, Claus held the position of Senior Sales Engineer Multichannel Process Automation, where they provided technical/project consultancy and engaged with strategic partners and customers. Claus also served as an Account Manager for Capture Solutions at foxray AG.

Overall, Claus Meggers has extensive experience in customer success, sales engineering, and solution management within the OCR and business process automation industries.

Claus Meggers completed their vocational education and training on electronics at the German Navy from 1986 to 1989, earning a Technician on Electronics degree in Electrical and Electronics Engineering. Claus then pursued further education at Hochschule Trier from 1991 to 1995, earning a Master of Engineering (M.Eng.) degree in Diploma Electrical and Electronics Engineering and Automation Technology.

In addition to their formal education, Claus Meggers has obtained various certifications. These include certifications such as Introduction to Vantage and Vantage for Business Analyst from ABBYY, obtained in April 2021, and certifications like Flexi Capture Advanced and Flexi Capture Basic Certification from ABBYY, obtained in September 2019 and February 2019 respectively. Claus also holds the Kofax RPA / Kapow 10 certification from Kofax, obtained in November 2018. Moreover, they have obtained several certifications in topics such as GDPR Compliance, Team and Employee Goals, Productive One-on-One Meetings, Technical Sales, and Performance-Based Hiring from LinkedIn in 2018.