James Tantaro

Chief Customer Officer at ScaleWith

James Tantaro has a diverse work experience spanning various companies and roles. James is currently the Chief Customer Officer at ScaleWith, responsible for delivering customer experience across North America and EMEA. James is also a Board Member at KPI Cloud, providing value realization services for Salesforce, and a Board Advisor at OpenEnterprise.AI, bringing generative AI to enterprises. In the past, they held leadership positions at Ivanti and Salesforce, overseeing customer success and innovation. James has also served as a Board Member at i.c.stars and Property Stake. Additionally, James has experience as a Chief Customer Officer and Equity Partner at Structure Technologies, as well as being the Co-Founder and CEO of CornerPin. Prior to that, they were a Partner at Unisys, working on CRM and digital transformation engagements.

James Tantaro has an MBA in Strategy & Marketing from Northwestern University - Kellogg School of Management. James also attended the Institute of Design, Illinois Institute of Technology, where they studied Design Methods. James holds a Bachelor of Science degree in Double Major, Accounting & International Finance from Elmhurst University. Prior to their university education, James attended Fenwick High School. Additionally, they have obtained several certifications related to Salesforce, including the Salesforce Peak Performer Award Winner in 2016, Salesforce Chairman's Club Award Winner in 2015, and Salesforce Certified Advanced Administrator (SCAA). James has also obtained certifications in Salesforce.com Certified Administrator, Salesforce.com Sales Cloud Consultant, and Salesforce.com Service Cloud Consultant. Furthermore, they hold the Six Sigma Black Belt certification.

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Timeline

  • Chief Customer Officer

    November, 2023 - present

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