Daniel Briones

Daniel Briones is an experienced IT professional currently serving as an IT Service Manager at Scandic Hotels, where responsibilities include managing collaboration tools such as Fuse, ServiceNow, Jira, and Teams. Previously, Daniel held the position of Förvaltningsledare at HSB, overseeing the management of digital office and infrastructure systems, including ServiceNow and Snow. Daniel's career also includes significant roles at Region Stockholm, focusing on customer delivery responsibilities and IT service management. Notably, Daniel worked as Global Support Process Manager & Incident Manager at Snow Software, where the focus was on aligning support processes with corporate strategies. Earlier positions include roles at SLL IT and Systembolaget AB, where Daniel developed expertise in incident management, coordination, and support processes across various IT initiatives.