Stephanie Gonzalez

Customer Specialist Lead (van Dedicated) at Schneider National

Stephanie Gonzalez has a diverse work experience that spans various industries and roles. Stephanie started their career in 1997 as a self-employed piano instructor and also worked as a preschool teacher at Montessori Adventure School from 2003 to 2009, where they provided group music instruction and worked at summer school camps. From 2009 to 2014, Stephanie served as the Executive Director of Haven of Hope Day Care Inc., a non-profit care center for individuals with special needs. Stephanie was involved in the facility's establishment, community support, and fundraising efforts. In 2002, Stephanie took on the role of Choir Director at St. Katharine Drexel Parish, where they directed the choir during weekly masses and rehearsals. Finally, they joined Schneider in 2014 and held various customer service roles, including Customer Specialist Lead (Van Dedicated) and Customer Specialist, Senior (Van Dedicated and Intermodal). In these roles, Stephanie focused on improving processes, resolving customer issues, and ensuring customer satisfaction.

Stephanie Gonzalez earned their Bachelor's Degree in Music from St. Norbert College from 1999-2002. From 2005-2007, they obtained a Montessori 3-6 Diploma in Montessori Education Ages 3-6 from the North American Montessori Center. Prior to that, they received a Diploma from Kaukauna High School from 1995-1999.

Links

Timeline

  • Customer Specialist Lead (van Dedicated)

    August, 2022 - present

  • Customer Specialist, Senior (van Dedicated)

    January, 2022

  • Customer Specialist, Senior (intermodal)

    August, 2014