Nick Defreitas

Nick DeFreitas is an experienced professional with a diverse background in customer engagement, project management, and operations management. As a Customer Engagement Manager at Schoeller Allibert since September 2022, Nick focuses on enhancing customer experience through the implementation of modern solutions, including a new CRM system and a cloud-based Product Information Management system. Previously, at Ultimaker, Nick served as Global Customer Experience Manager, leading an international support team. Nick's extensive project management experience includes roles at Booking.com and Cisco, where responsibilities ranged from managing cross-functional teams to driving business development initiatives. Additionally, Nick co-founded Pic-Nic, a venture aimed at transforming the local food industry in Amsterdam, and has held various positions in sales and customer success, showcasing strong leadership and strategic planning skills.