Donald Johnson

Donald Johnson is an experienced professional with a diverse background in customer success and support roles. Donald currently serves as the Director of Customer Success at Schola, a position they assumed in December 2022. Prior to this, they worked as a Customer Success Coach at Catalyst Software, where they mentored aspiring customer success leaders and supported their career development.

From April 2021 to November 2022, Donald held the position of Director of Customer Success at Wise Systems, Inc. Before that, they worked as a Senior Manager of Customer Success at FieldRoutes from November 2019 to December 2020.

In 2019, they briefly served as the Director of Global Customer Service at Glorious. Prior to this, Donald worked as the Head of Support at FieldRoutes from December 2017 to August 2019.

Donald's work history also includes roles at Apple, where they held various positions such as Social Response Senior Specialist, Senior Technical Advisor, and iOS Technical Advisor. Donald was involved in team management and provided technical support.

Before their time at Apple, Donald worked at Pinnacle Group, Inc. as a Senior Support Engineer and Team Lead, and at CROSSMARK as a Product Sales representative.

Overall, Donald Johnson has an extensive background in customer success, support, and team management, with a focus on fostering successful customer relationships and supporting professional development.

Donald Johnson began their education journey in 2010 at Collin College. As of now, it is not stated whether they have completed a degree or chosen a specific field of study.