Mahfuzur R.

Mahfuzur R. is an experienced IT professional currently serving as an End User Systems Administrator at The Francis Crick Institute since December 2022, where responsibilities include acting as a point of escalation for the Helpdesk and leading various project initiatives involving SharePoint, Azure, and Okta workflow automation. Prior experience includes roles as an ITO Support Engineer, Enhanced Team Lead, and ICT Technician, with expertise in Active Directory, Azure AD, SCCM, and Intune. Mahfuzur also has a background in retail and events, complemented by educational achievements in IT infrastructure and computing, including a BCS Level 3 in Infrastructure Technician and a BTEC Level 3 National Extended Diploma in Computing.