Lhay Thriffiley

Customer Communications Specialist at SchoolStatus

Lhay Thriffiley is a Customer Communications Specialist at SchoolStatus. Lhay has also worked as an Alterations Seamstress in the TV/Film industry and as a Technical Writer and Forensics Researcher.

Lhay has excellent communication and organizational skills, which they acquired through their work as a Technical Writer and Forensics Researcher. In their previous position, they were responsible for coordinating schedules between professionals and agencies, exchanging confidential communications with various professionals and agencies using phone/fax/email, and delivering confidential documents to appropriate parties. Lhay also has experience conducting research, summarizing large amounts of information, and creating documents for their psychologist boss and the Court.

Lhay is also skilled in tailoring and alterations, which they performed for the Lead Costume Designer on key talent costumes. Lhay frequently traveled to Baton Rouge, LA to perform their duties on an "as needed" basis.

Overall, Lhay is a highly skilled individual with a diverse range of experience in customer communications, technical writing, research, tailoring and alterations, and scheduling.

Lhay Thriffiley has a Master's in Economic Development from The University of Southern Mississippi and a Bachelor's of Interdisciplinary Studies in Arts Administration and Performing Arts from The University of Southern Mississippi. Lhay also has a certification from HubSpot Academy in HubSpot Contextual Marketing, Hubspot Content Marketing, Hubspot Email Marketing, HubSpot Design, Hubspot Marketing Software, HubSpot Sales Software, and Hubspot Inbound Sales. Finally, they have a certification from Trent Lott National Center for Excellence in Economic Development and Entrepreneurship in True South Professional Economic Development Course.

Their manager is Leslie Ortego, Director of Customer Success. They are on a team with Sam Adcock - Customer Support Specialist, Stephanie Walters - Special Projects Manager, and Samantha Nettie - Customer Success Manager.

Timeline

  • Customer Communications Specialist

    Current role

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