Tom Horn currently serves as a Senior IT Service Manager at Schroders Personal Wealth, a position held since September 2022. Prior to this role, Tom worked at Ricoh UK as an Incident Manager from August 2021 to September 2022. Tom's earlier experience includes serving as a Service Desk Team Leader at C>Ways Ltd for a brief period in early 2021 and an extensive tenure at Piksel from March 2013 to December 2020, where responsibilities included Service Desk Manager, 2nd Line Engineer, Service Desk Analyst, and HR Assistant.
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