Nafisa Zaman

Nafisa Zaman is a skilled Technical Support Executive at Scicom MSC Berhad since April 2023, specializing in assisting customers with hardware, software, and network issues. Previous experience includes a role as a Consumer Care Specialist at Concentrix, where effective communication and active listening were key in managing inbound calls. Nafisa also served as a Part-Time Administrator at Laurent Bleu Medical Clinic during the COVID-19 pandemic, maintaining patient reports for governmental purposes. Prior roles include Engineering Trainee positions at Ziphron Sdn Bhd and LM Power, focusing on technical tasks such as AutoCAD drawing amendments and testing generators. Nafisa holds a Bachelor of Engineering (Hons) in Mechatronic Engineering from UCSI University, completed in 2021.