Jordan McGovern

Customer Success Lead at Scorebuddy

Jordan McGovern has extensive work experience in customer success and account management roles. They are currently employed at Scorebuddy as a Customer Success Lead. Prior to that, they worked as a Senior Customer Success Manager at Scorebuddy. They also have experience as an Account Manager at Salted Stone, a Client Success Manager at Arekibo - Digital Consultancy, and a Customer Success Manager at Accenture. They have a background in music management with a role at Kandce (Band). Additionally, they have worked in customer service and social media at Sixt Leasing Ireland, as well as in a role as an Account Manager at Focus Media Group Pty Ltd, where they were responsible for gathering content and establishing relationships with clients. They also have experience as a Contact Center Agent at IDG Direct and as a Customer Support Specialist and Retail Betting Assistant at Paddy Power Betfair.

Jordan McGovern's education history is as follows:

- In 2023, they obtained a Certificate in Business Coaching Skills from UCD Professional Academy.

- From 2017 to 2019, they attended Dublin Business School and earned a Bachelor's degree in Digital Marketing Level 7.

- In 2020 and 2021, they studied at DCM Learning and achieved a QQI Level 6 PMI in Project Management.

- In 2014 and 2015, they received a PLC Diploma in BIMM Dublin Musicianship from Technological University Dublin.

- From 2012 to 2013, they obtained a National Diploma in Radio Broadcasting from Dun laoghaire College of further education.

- They completed their high school education, obtaining their Leaving Certificate, at St Laurence's College from 2005 to 2011.

In addition, Jordan McGovern has earned the following certifications:

- CMS Hub Implementation from HubSpot Academy (obtained year: 2022)

- Inbound Marketing from HubSpot Academy (obtained year: 2021)

- HubSpot CMS For Marketers Certified from HubSpot Academy (obtained year: 2021)

- Marketing Hub Implementation Certified from HubSpot Academy (obtained year: 2021)

- LinkedIn Recruiter Certification from LinkedIn Certification (obtained month: March, year: 2018)

Links

Previous companies

Salted Stone logo
Accenture logo

Timeline

  • Customer Success Lead

    April, 2023 - present

  • Senior Customer Success Manager

    October, 2022