Amal Gulyamova

Amal Gulyamova is a highly experienced professional in customer success management, currently serving as Lead Customer Success Manager at Parloa since October 2025, where the focus is on leveraging artificial intelligence for business communication. Prior to this role, Amal worked at Userlane as a Senior Enterprise Customer Success Manager, managing a portfolio of DACH enterprise clients and achieving over 120% Net Revenue Retention. With a proven track record at Hypatos as Senior Customer Success Manager, Amal maintained a 0% churn rate while driving significant revenue growth. Previous positions include Customer Success & Implementation Manager at MHP – A Porsche Company, and various consulting roles at Volkswagen Financial Services and PwC Deutschland, where strong project and client engagement skills were developed. Amal holds a Master of Science in Taxation from The University of Göttingen and a Bachelor of Science in Business Administration from Freie Universität Berlin.