Ivan Casas Morea

Ivan Casas Morea is a seasoned professional with extensive experience in customer service operations, process reengineering, and financial management. Currently serving as the Team Leader for Customer Service Operations at Scotiabank Colpatria, Ivan leads operational support for cash management products in the corporate and business segments. Previously, Ivan held roles as a consultant focused on operational risk and strategic planning at VIP Vision and as Director of Operations Support at Credifinanciera S.A., where responsibilities included managing a national call center and strengthening commercial relationships. Ivan's career at Colpatria Multibanca spanned over 14 years, where key contributions included process improvement, risk auditing, and financial reporting. Ivan holds a Specialist degree in High Management from Universidad Militar Nueva Granada and several diplomas in related fields from CESA and other institutions.