Felipe Arguello

Felipe Arguello possesses extensive experience in management and optimization within the banking and operations sectors. Currently serving as the Channel Optimization eCustomer Director at Scotiabank since December 2017, Felipe has held several key positions, including Continuous Improvement and Digital Enablement Senior Manager and Enterprise Productivity Senior Manager. Previous roles include Innovation Group Lead at OneLink BPO and Operations Manager at Impala Terminals. Felipe's foundational experience in project management and process improvement was established at Rio Tinto Alcan and Gerdau S.A. with a strong academic background in Engineering, Finance, and Lean Six Sigma training, including a Master’s Degree from Arts et Métiers and an Engineer’s Degree from Universidad de Los Andes.