James Popalis

James Popalis currently serves as VP of OMNI Channel Strategy at Scotiabank since January 2015. Previously, James held several leadership positions at TD Bank, including VP of Physical Distribution & Real Estate Operations, where significant achievements included opening Canada’s first advice-only branch, optimizing operating costs, and developing innovative solutions like the first net-zero energy retail location. Other roles at TD involved directing the sales and service teams for insurance offerings, where James achieved top customer experience scores and increased sales. With a foundational education in Economics from the University of Toronto, James has a proven track record of driving results and enhancing operational efficiencies across various banking sectors.