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Joyce Arlt (Mancino)

IT Business Center Manager at Scott County, Minnesota

Joyce Arlt (Mancino) is an accomplished IT professional with extensive experience in management roles within the technology sector. Currently serving as the IT Business Center Manager at Scott County since July 2006, Joyce oversees the IT Help Desk and procurement functions while assisting with the IT Department's annual budget preparation and analysis. Previously, as the Technical Support Center Manager, Joyce managed the Information Technology Service Desk and liaised between IT and business units. Joyce's prior experience includes serving as the Service Desk Manager at Carlson Wagonlit Travel, where leadership of a team of 15 Help Desk Analysts resulted in improved call handling processes and service expansion. Earlier in the career, Joyce held the role of IT Manager at Entegris, focusing on help desk management and the implementation of ITIL processes. Joyce holds a Bachelor of Arts degree in Business Administration and Management from the University of Northwestern – St. Paul.

Location

Chanhassen, United States

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Scott County, Minnesota

Scott County was the fastest growing county in the state of Minnesota for the last couple of decades, with a 45% increase in total population. The 2010 U.S. Census estimated the county's population at 129,928. This figure is expected to increase by 100,000 persons by the year 2030, according to Metropolitan Council population forecasts. Scott County has a land area of 365 square miles and is bound on the west and north by the Minnesota River. The Minnesota River supported the county's fur trading, lumbering, and farming industries in the 1800s. Today, Scott County enjoys a growing mix of commercial, industrial, and housing development, yet also maintains its rural flavor.