Natalie French

Natalie French is an experienced Service Desk Analyst currently working with the Scottish Prison Service since February 2023, following a similar role at NHS Forth Valley from November 2022 to February 2023. Previously, Natalie held leadership positions, including Customer Service Team Leader at Commsworld and Service Desk Team Lead at both Webhelp and Atos, where additional responsibilities included Quality Manager and Quality Analyst roles. Natalie's career began at Blockbuster as a Store Manager, spanning over 12 years. Educational background includes attendance at Broxburn Academy.