Lyndsey Ritchie possesses extensive experience in customer engagement and training within various roles at Scottish Widows since January 2015, including Training and Development Consultant, Team Coach, Senior Customer Engagement Consultant, and Assistant Administrator. Prior experience includes working as a Sales Assistant at Sainsbury's and Homebase, where interaction with customers and handling inquiries were key responsibilities. Additionally, Lyndsey served as a Photography Assistant at Ken Person Photography. Lyndsey holds a Bachelor of Arts (BA) in Photography from Edinburgh Napier University and completed secondary education at West Calder High School from 2000 to 2006.