Irene Gu is a skilled individual with experience working in customer success management, business analysis, and research. Currently holding the position of Senior Customer Success Manager at Sea, Irene has a strong track record in ensuring smooth onboarding, maintaining post-sales relationships, and driving account renewal and retention. With a background in economics, Irene has also worked as a research intern at Clarksons Platou and a student assistant at the Centre for Research on the Economics Of Ageing. Irene is currently pursuing further education at Northwestern University in Product Strategy.
January 1, 2024 - present
April, 2022
October, 2021
October, 2020
Senior Customer Success Manager at Firefly Learning
Senior Customer Success Manager at Easygenerator
Senior Customer Success Manager at Lumar
Senior Customer Success Manager at Oneflow
Senior Customer Success Manager at Keystone Education Group