Douglas Ramsey is an experienced professional in customer success and aviation operations, currently serving as the Head of Hosting Customer Success at Portside since May 2023. Prior to this role, Douglas held various positions at Stellar Labs, Inc., including Manager of Customer Success, where efforts focused on unifying customer support and success teams to enhance efficiency and reduce customer churn, as well as serving as a Customer Success Manager in a remote capacity for a tech startup in the private aviation sector. Douglas's earlier experience includes a Flight Coordinator/Operations role at CTP Aviation, LLC, and a position as Flight Coordinator at Solairus Aviation, where responsibilities involved handling logistics and communication with VIP clients. Beginning a career in aviation as a Flight Attendant with United Airlines, Douglas holds a Bachelor of Arts in Strategic Management from Dominican University of California.
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