Cyril T.

Cyril T. has a diverse work experience spanning over two decades. Cyril is currently the Chargeback Operations Lead at SeatGeek, where they started in November 2022. Prior to that, Cyril held several roles at Tradesy, including Senior Manager of Trust & Community from 2021 to 2022. Cyril was responsible for optimizing processes, managing a remote team, and overseeing day-to-day operations.

From 2014 to 2021, Cyril worked at Verifi Inc. in various roles such as Manager of Client Support & Operations and Senior Team Lead of Chargeback Operations. Cyril managed teams, implemented procedural improvements, and trained staff. Cyril also achieved significant client retention and satisfaction improvements.

Earlier in their career, Cyril held positions in risk analysis, customer service, and management roles at TOMS, LAbite.com, LIDS, GameStop, Jamba Juice, and AMC Theatres. Overall, Cyril has demonstrated leadership, operational excellence, and a track record of driving results throughout their career.

Cyril T. holds a Master of Arts (M.A.) degree in Industrial and Organizational Psychology from The Chicago School of Professional Psychology at Los Angeles. Prior to that, they earned a Bachelor of Arts degree in Psychology from California State University, Los Angeles. Cyril also holds an Associates in Arts degree in Psychology from West Los Angeles College. In addition to their degrees, Cyril has obtained several certifications including "How Leaders Can Motivate Others by Creating Meaning" and "Leading and Motivating People with Different Personalities" from LinkedIn, as well as the "Certified ScrumMaster® (CSM®)" certification from the Scrum Alliance.